FAQ

All of the headpieces featured on this site are personally designed and handcrafted by me, so they are one-of-a-kind. I make these with great attention to detail from different materials. I attach particular importance to sustainability and quality. I'm inspired by all the impressions I get from the most diverse cultures, which I get from my travels around the world, among other things.

If you're not sure which headpiece goes best with your wedding dress, feel free to contact me. I would be very happy to advise you personally. Just contact me.

Didn't find your dream headpiece in the shop? Then get in touch with me and we will design your special hair accessories together. After checking the feasibility, I still need a deposit of 60€ to start designing and manufacturing. This down payment will then be offset against the price of the resulting headpiece, i.e. you either have to pay the remaining amount or you will be refunded the corresponding share.

My pieces of jewelery are wrapped in delicate tissue paper in a very nice slip-on box. We attach great importance to details not only in our products but also in the packaging. Here, too, sustainability is of enormous importance to us, and that is why the packaging is produced in the region. This way we can follow the production and make sure it is not made under poor conditions.

We accept all major credit cards (Visa, MasterCard, Amex, Maestro) as well as PayPal, prepayment, Klarna, Google pay, Apple pay and Shopify pay.

We deliver free of charge within Germany. For abroad, the delivery costs are between 5€ and 10€. Deliveries abroad may incur customs duties, taxes and fees that are not included in the total price shown.

The delivery time within Germany is 10-15 working days from receipt of payment, unless otherwise stated for individual products.For shipments to destinations outside of Germany, the delivery time increases by a further 2-9 working days, depending on the destination country. If your order is urgent, please contact us before submitting your order and we can discuss the time frame. A rush order can be offered for a small fee.

Express shipping includes a surcharge of €5 for an order within Germany and guarantees delivery on the next working day (not Saturday). Just contact us and we can talk about it.

I accept returns and exchanges. Contact me about this within 7 days of delivery and send the item back within 14 days of delivery. Unfortunately, I do not accept returns for custom-made products and products that have been modified or adapted on request.