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Right of withdrawal

Right of withdrawal


You have the right to cancel this contract within seven days without giving any reason.

The cancellation period is seven days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.


In the case of a contract for several goods that you have ordered as part of a single order and that are delivered separately, the cancellation period begins on the day on which you or a third party named by you, who is not the carrier, receives the last goods in Have taken possession.

In the case of a contract for the delivery of goods in several partial consignments or pieces, the cancellation period begins on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial consignment or the last piece or Has.

The right of withdrawal is excluded for any type of custom-made product or for products in the online shop that have been changed or adapted at the customer's request.


In order to exercise your right of withdrawal, you must give us Dila Accessoires (Dila Dagli, +49 17624252116, by means of a clear statement (e.g. a letter sent by post or email) inform about your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.


To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.


Consequences of cancellation


If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received your notification of the cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.


We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than seven days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of seven days has expired.


You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.


Model withdrawal form


(If you want to cancel the contract, please fill out this form and send it back.)

To Dila Accessoires, Dila Dagli, phone number: +49 17624252116, email address:

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
1. ________________________________________________________________________________________
2. ________________________________________________________________________________________
3. ________________________________________________________________________________________
4. ________________________________________________________________________________________
5. ________________________________________________________________________________________
Ordered on (¹) / received on (¹) ___________ / ____________
Name of the consumer (s) ___________________________________________________________
Address of the consumer (s) _________________________________________________________
Signature of the consumer (s) (only for notification on paper) _________________________________________________________
Date ____________________________
(¹) Delete where inapplicable.

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